Mercado Trabajo

Director of Housekeeping Full Time

  • Full Time
  • Orlando

Job details

No matching job preferences
Salary
$75,000 – $83,000 a year
Job Type
Full-time
Shift and Schedule
8 hour shift

Imagine making a career of creating memorable guest experiences. We use fun and teamwork to make every moment count. We empower each other to provide exceptional service.

Want to be part of a growing company with commitment to train and develop, true passion for service, come and be part of the team!

You will receive:

  • On the job training
  • Growth Opportunities
  • Competitive Pay rates
  • Benefits (Medical, Dental and Vision available 1st day after 60)
  • Company Paid Life Insurance
  • Paid Time Off
  • Special Recognition Programs
  • Team Member Discounts

What you will bring to the table:

  • Must have 5+ years experience in hotel or vacation resort environment as a Housekeeping Manager
  • Will possess great communication skills
  • Well organized and detail orientated
  • Bilingual English / Spanish preferred

What you will be doing:

  • Keep all costs in the Housekeeping Department at or below our budgeted guidelines (wages, operational supplies etc.)
  • Ensure the cleanliness of the property meets the quality of standards, policies and procedures set forth for the property are communicated and understood on a daily basis.
  • Check guest rooms and visitations daily to ensure that both Guest Room Attendant (GRA) and Supervisors are consistent in meeting departmental goals and objectives.
  • Ensure that all calls received by housekeeping dispatch are being handled in a expedient manner along with the proper follow-up to ensure that guests service levels are be achieved.
  • Train and supervise all new housekeepers and provide ongoing training to current team
  • Monitor housekeepers performance. Provide organization, instruction, guidance, communication as well as exercise good judgment, while reinforcing high standards.
  • Conduct spot checks on housekeepers.
  • Conduct final inspection on all deep cleans.
  • Help monitor/control linen inventory
  • Organize a plan to mitigate linen loss
  • Immediately report any maintenance issues or safety hazards to management for immediate attention.
  • Create maintenance work orders in our property management system.
  • Regular inventory and inspection of unit assets.
  • Quick turnover of homes with back to back bookings.
  • Check for and report damages within units prior to next guest arrival.
  • Purchasing replacement items for units and stock replenishment, ensuring adequate stock on hand for high use consumables and high turnover items .

Must Have:

  • 3-5 years work experience as Director of House4keeping in Hotel or Resort environment
  • 3 plus years of prior experience in hotel/resort of 300 plus rooms (A MUST)
  • 80 % of the time is spent on the floor and around the resort supervising the team’s performance
  • Demonstrates effective oral and written communication skills
  • Must possess excellent presentation and interpersonal skills with the ability to effectively interact with all levels within the division
  • Ability to work on computer systems to include Excel, PPT and Microsoft Word.
  • Demonstrated ability to manage conflict / resolution, stress and time management
  • Excellent customer service recovery and high sense of urgency
  • Must be proactive, self-motivated and demonstrates the ability to handle multiple projects and changing priorities

Job Type: Full-time

Pay: $75,000.00 – $83,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift

Application Question(s):

  • What is the largest number of rooms you have managed as a housekeeping leader?

Experience:

  • Housekeeping management: 3 years (Preferred)
  • Hospitality: 3 years (Preferred)

Work Location: In person

12562 International Dr, Orlando, FL 32821

Posted in: