Currently seeking a front desk receptionist that has a flexible schedule. Looking to hire both part time and full time.
RoomMaster Experience is very highly requested but not mandatory. The Shifts are from 3:00pm – 11:30pm
Boutique hotel in Miami Beach with 109 rooms looking for a front desk agent.
RoomMaster PMS use needed.
High school diploma/GED required
2+ years’ front desk experience in the hospitality industry preferred
1+ years’ customer service experience required
Excellent written and verbal communication skills
English and Spanish
Familiarity with RoomMaster software a plus
Examples of Front Desk Agent responsibilities:
Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
Make reservations or appointments for guests who want to avail themselves of local entertainment or services
Answer guest calls and record details of each conversation for future follow-up
Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues
