Hotel Front Desk Agent – Hilton Garden Inn Orlando Full Time

Location: Hilton Garden Inn Orlando- 5877 American Way, Orlando, FL 32819

The Hilton Garden Inn Orlando near Universal is looking for a front desk agent to join their team! Responsibilities include: providing superior customer service to all guests, managing reservations, responding to guest requests, obtaining pertinent information, and assigning rooms prior to or during guest arrival.

Must have flexibility for 1st or 2nd shift (7 AM-3 PM, 3PM – 11PM respectively), weekdays and weekends

Requirements:

High School diploma or equivalent is preferred. Hotel and/or customer service experience is preferred. Ability to develop an understanding of concepts, practices, pre-established guidelines and procedures used by the company in relation to guest service is necessary. Computer skills preferred.

What we Offer:

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

• Weekly Pay
• Medical, Dental & Vision Insurance
• Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
• Paid Vacation and Sick Time
• Paid Holidays
• Tuition Reimbursement
• Flexible Spending Account
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• Long-Term Disability Insurance
• Employee Assistance Program
• Hotel Discounts – for You, Your Friends and Family
• Monthly Employee Appreciation Activities & Events
• Learning and Development Opportunities
• Employee Referral Program

Location: 5877 American Way, Orlando, FL 32819

Job Types: Full-time, Part-time

Schedule:

• 8 hour shift

Work Location: In person