Job Description
Position Title: Teller
Division: Retail/Operations
Reports Directly To: Head Teller
BASIC PURPOSE:
All – important front line ambassador of CenterState Bank. This position has powerful influence on the perception of the Branch to new and existing customers.
Performs all paying and receiving cash functions of the Branch.
Must possess excellent verbal and communication skills and work well with deadlines.
This position must adhere to all of the Bank’s policy and procedures while maintaining accuracy, consistency, and security.
PRINCIPAL ACCOUNTABILITIES:
Perform Paying and receiving cash functions of the BranchCash checks and process withdrawals
Receive deposits into accounts
Verifies customer’s account balances
Examines checks for proper endorsements
Protects Bank by being alert to signs of fraud
Processes Loan payments
Scans items for Branch capture
Processes work from night depository bags
Maintains proper dual control
Place holds on accounts for uncollected funds
Balances cash drawer
Delivers Quality Customer ServiceAnswer phone calls within three rings
Assist customers by guiding them to proper personnel to address concerns
Attend all Training as defined by Management
Will assist Branch Team in achieving deposit, loan and investment goalsCross sells banking Products and services
Participates in campaigns and sales cycle
Actively seeks opportunities for new deposit growth
Refers business to CenterState Bank subsidiaries
Able to lift heavy coin
OTHER DUTIES AS ASSIGNED
PHYSICAL DEMANDS:
No unusual physical demands required for this job.
Must be able to do sedentary work.
May occasionally lift up to 25 pounds to perform job.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require the ability to work before or after normal business hours to attend various employee meetings, training sessions, and community events supported by the Bank, to include evenings and weekends.
WORK ENVIRONMENT:
Must be accustomed to professional, business office environment in manner and dress.
Must demonstrate excellent human relation skills with customers and bank associates.
Must be willing to participate as a team member
DIMENSIONS REQUIRED:
High School diploma or equivalent
Successful completion of in-house training program or other approved program
Excellent verbal and written communication skills
Computer Literate
Desired:
Sales Experience
PRO BEHAVIORS
Problem solver, resourceful, independent
Optimistic, enthusiastic
Must be a self-starter and able to work independently.
Must be able to work at a faster than average pace and able to multi-task.
Must possess basic language skills to write and speak clearly, effectively, and appropriate to business standards.
Must have the ability to perform mathematical calculations necessary to execute the duties of the job.
Must be able to make sound decisions, have the ability to recognize potential problems, and take corrective action.
Must be well-organized, accurate, and attentive to detail.
Must stay abreast of department and company policies/changes and be adaptable to those changes.
Must be cooperative and willing to assist others.
Must be professional in appearance.
Regular attendance is necessary.
Attentive to details
Organized, careful. Multi-tasked
Confident, competitive, communicative
To apply for this job please visit www.southstatebank.com.
